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443 836 4700
Privacy Policy
Privacy Policy & SMS Terms and Conditions
Effective Date: [Insert Date]
1. Introduction
RW&W Taxes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our website (https://rwwtaxes.com/) and SMS communications.
RWW Taxes provides professional tax preparation, bookkeeping, and related financial services to individuals and businesses.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and tax-related information
- Financial Information: Documents required for tax preparation (e.g., W-2s, 1099s)
- Communication Data: Messages, inquiries, and appointment details
- Technical Data: IP address, browser type, and website usage data
3. How We Use Your Information
We use your information to:
- Provide tax preparation and bookkeeping services
- Schedule and confirm appointments
- Respond to inquiries and provide customer support
- Send service-related updates and notifications
- Comply with legal and regulatory requirements
4. Information Sharing
We do not sell or rent your personal information. We may share your information only:
- With authorized employees or service providers necessary to deliver services
- When required by law, regulation, or legal process
- With your explicit consent
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal and financial information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory obligations
7. Your Rights
You may:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data where legally permissible
To exercise these rights, contact us using the information below.
8. SMS Terms and Conditions
8.1 Consent to Receive Messages
By providing your phone number and opting in, you consent to receive SMS/MMS messages from RWW Taxes. This includes customers and individuals who have inquired about our services.
8.2 Message Types
Messages may include:
- Appointment confirmations and reminders
- Responses to inquiries
- Tax filing updates and notifications
- Account-related communications
8.3 Message Frequency
Message frequency may vary depending on your interaction with our services.
8.4 Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier.
8.5 Opt-Out Instructions
You can opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you re-subscribe.
8.6 Help Instructions
For assistance, reply:
HELP
or contact us directly at (443) 836-4700.
8.7 Data Sharing for SMS
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Third-Party Services
Our website or services may include links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions about this Privacy Policy or your data, please contact:
RWW Taxes
807 Skippers Ln
Annapolis, MD 21401
Phone: (443) 836-4700
Email: services@rwwtaxes.com